Dealing with bugs
Bugs happen occasionally. We hate bugs. We will clear up our bugs for free. However we do need to be clear about the responsibility.
Our bugs
Our bugs are errors in the site code [HTML, CSS etc] created by us, and spelling mistakes perpetrated by us during site when we add pages. Of course, if you provide content, then you must spell check first!
Your bugs
Your bugs are not our bugs. We will attempt clear up your bugs, if requested, but will have to charge for the time taken.
Once the site has been handed over, you are free to tweak it as you desire. Of course, that freedom does bring risks with it. Clearly, if your tweaking wreaks the site design in some way, we cannot be responsible.
After all if you buy a Porshe and then cover it with paint stripper, BMW is not the cause of the interesting effects that will follow!
Of course, we will do our best to help if we can.
Design changes
Design/content changes/new features are not bugs at all. We'll be very happy to discuss them with you and then quote for work.
Different browsers
Websites can look different in different browsers e.g. Intenet Explorer, FireFox, Opera, Safari etc. If properly designed, then the sites will appear and function substantially the same in most modern browsers. However, do note the following
- 'Substantially' the same does not mean indentical
- Old browsers may well show small or even large differences
- Websites will almost certainly appear very different in handheld devices - mobile phones, PDA's etc
None of these are necessarily bugs, and may not be soluable.